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Norma & Bill M.

4.9 out of 5 stars
17 repeat clients
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Norma & Bill M.

4.9 out of 5 stars
17 repeat clients

Contact for Boarding

CA$42 total per night

These prices are for 1 dog, including a booking fee of 11%.

Highlights

Norma & Bill have Star Sitter status!
Enhanced background check
30 years of experience
Has a fenced yard
Home full time
Can administer medication

Pet care experience

Experienced pet sitter

I've been taking care of cats and dogs since I was a kid, most recently I've been taking care of our senior dogs and cat. Both my husband and I completed the Pet First Aid training from St. John Ambulance in late 2022. Both my husband and I work from home. My husband can step out at lunch time to go check on your pet if you prefer only visits (i.e. cats). If your pet is staying at our house then he will be treated as part of the family. We have a fenced yard and my house is in a quiet neighborhood very close to 2 parks. We can crate your dog if needed. We also provide play time and litterbox cleaning when visiting the cat at the client's home.

Qualifications

17 repeat pet parents
96% response rate
Usually responds in under an hour
100% bookings with photo updates
Sends updates with Rover Cards
30 years of experience
Oral medication administration
First aid/CPR

Ratings and reviews

4.9
stars
39 ratings
Nithisha K.
5.0 out of 5 stars
Boarding • Apr 08, 2026

Norma & Bill- thank you so much for taking care of Reese! We loved the updates and he was sad to leave- he seemed to be missing you both already. The photos and video updates were great. Hope to see you soon!

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J D.
5.0 out of 5 stars
Boarding • Mar 28, 2026

Bill and Norma made me feel comfortable traveling again. My dog Blue is 14—deaf, going blind, and quite slow—and I always feel guilty leaving her, especially after a previous experience where she wasn’t herself. With Bill and his wife, it was completely different. They were so kind and attentive that Blue quickly settled in—and even started bossing them around, which is how I know she felt safe and at home.

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Andre S.
5.0 out of 5 stars
Boarding • Mar 20, 2026

Bill and Norma were very nice. They sent pictures to us which was really appreciated. Our pup had a great staycation with them. Thank you so much!

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Anmol S.
5.0 out of 5 stars
Boarding • Feb 20, 2026

Bill and Norma took great care of Max, highly recommended.

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Christine D.
5.0 out of 5 stars
Boarding • Dec 05, 2025

I recently boarded my little girl here for the first time, and I couldn’t be happier with the experience. Bill & Norma were incredibly kind and patient, especially knowing how nervous I was about leaving her. My girl is a long-haired Yorkie and needs a bit of extra care, and they handled her perfectly. They made sure her coat stayed clean, and treated her with so much gentleness. When I picked her up, she was happy, relaxed, and clearly well cared for. Their understanding, communication, and genuine love for the dogs in their care made all the difference. I’m so grateful for the wonderful treatment she received, and I wouldn’t hesitate to bring her back again. Highly recommend!

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SHASHIDHAR M.
5.0 out of 5 stars
Boarding • Oct 26, 2025

Thanks Bill and Norma for taking care of Hugo. You are very professional and attentive.

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Calendar and availability

Available
Not available
SMTWTFS
Available
Not available
SMTWTFS
SMTWTFS

Schedule

My husband works from home on a permanent basis and I go to work 3x week. Your dog becomes another member of the family and we make sure that your dog always has company. Our clients tend to lay down either by the door or near my husband's work station and they have constant bathroom breaks and cuddles.

Where your pet will stay

Home characteristics

Lives in a house
Has a fenced yard
Non-smoking household
Has 1 dog, 1 cat
No children present
Dogs not allowed on bed
Dogs allowed on furniture
Potty breaks every 2-4 hours

Safety, trust & environment

We have a fenced yard that is big enough for zoomies. We feed the dog as per specifications and ensure that she/he is comfortable and we play with the dog often to ensure he/she doesn't miss home too much.

Pets

A typical day

We love playing with dogs and have toys that they will love. We live in a very walkable neighborhood with lots of green space, near pet hospitals and stores for any emergencies.

0 to 15 lbs
16 to 40 lbs
Non-neutered males accepted, spayed females only
Takes only 1 client at a time
Norma & Bill can host up to 1 pet per night
Please let us know if your pets require medicine administration. We can administer pills, but no injections. Our preference is for dogs 20 lbs or smaller.
Each sitter joining Rover needs to pass a background check. And by booking on Rover, you can get photo & message updates, 24/7 support, and reimbursement for eligible vet care.

These prices are for 1 dog, including a booking fee of 11%.