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asked a question | Has anyone has a potential client decide not to book because they found out something that was listed clearly on your profile and they didn't read it? Hello fellow Sitters I have a question for yall. So I was completely honest in my profile and it clearly says right there that I am a smoker, and I live in an apartment building and do not have a fenced in yard. I have had 1 client decide after going through with the Meet and Greet not to book because of not having a fenced in yard (this client also asked before the M&G and was told i did not) and Just today I had a scheduled M&G for 2 pm and at 2:30 i messaged asking where she was and got told because she took a second look at my profile and noticed we smoke not to go through with the M&G even. How can I avoid this? I feel like my time has been wasted. The first client knew she wanted a sitter with a fenced in yard before she even requested my services and yet still did the M&G knowing the whole time she wasn't going to leave her pup with a sitter without. The second one also knew she does not want to leave her pup with a smoker so why even request my services in the first place? I can understand why someone asked about charging for the M&G because I declined to work at my actual job today due to my M&G with a client who if had read my profile would have known I smoke before trying to request my services. Is there a way I can charge a small amount for a M&G and then have that amount discounted from their booking fee? just to discourage experiences like this? |
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asked a question | Using rover app on Android? Hello fellow rovers! I am still new(ish) to Rover and have been using the app for almost everything I keep it up to date and respond to messages almost immediately and I would really like to be using rover cards to keep my client up to date on how the stay is going however i cannot find how to do one. :( I have looked online here for the instructions and they are not accurate to what is shown in the app. example when i go to the today it shows nothing and i am currently mid stay will have the pup for 2 more days and the pups mom has requested me to take and send lots of pics.... I have sent a request to rover but have yet to hear anything different that the FAQ's say. Please help felllow android users!! |
commented question | Help fellow walkers? I also have lowered my rates just a lil under nearby sitter rates. building on this I also set my holiday rate just under my normal rates and if it were not for an family emergency I would have booked a 2 week stay over xmas because I wasn't as costly as others client said. |
commented question | Help fellow walkers? I also face this struggle I am currently in my second boarding visit and from what I can tell and have researched it is important to make a good impression on your clients so they write you a positive review also be sure to respond to messages asap. rover store also has marketing tools you can buy |
asked a question | How to access rover cards? I have the app (android) and am in a active stay currently but do not have the option to start a rover card but want the owner to be able to see our activity how can do this without actually messaging her? |
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