Kathryn L.'s profile

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2017-01-09 15:57:23 -0600 answered a question What should I do when a client omits vital information regarding their dog and then become unresponsive when asking them about it?

Hello everyone! The Rover team is working with Leslie, and in the meantime, I'm going to close this thread. Thanks for your participation in the Q&A Community!

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2015-08-12 11:30:59 -0600 answered a question How do you resolve competition for alpha dog?

It looks like everyone else has given you solid training advice, so I just want to add a source to the "alpha dog" theory.

David Mech, one of the scientists whose study popularized the idea, actually renounced it: http://www.davemech.org/news.html

2015-07-21 16:45:36 -0600 commented answer Mistakes you made during first sits?

What is the recipe?

2015-06-25 18:45:16 -0600 answered a question Think the dog I'm watching is mistreated, anything I can do?

Please have your friend call the Rover support team to talk about it. 888-453-7889.

It sounds like he could be going through what is called a puppy's "fear period". https://www.berkeleyhumane.org/files/...

He may also not have been taught that a crate is a good place, most dogs don't naturally take to being confined, they need to be trained to associate the crate with awesome things, like a kong stuffed with frozen canned food or peanut butter.

There are probably local resources for evaluating the dog, like animal control or a local shelter, but I'd definitely talk to support first.

2015-06-12 15:26:49 -0600 answered a question How do you calm a nervous dog?

I keep a treat pouch with me on all walks. It has regular treats in one half, and then freeze-dried turkey, hot dogs, and cheddar cheese in the other half. Whenever there's something a dog is nervous about, I try to do some basic desensitization with them by making paying attention to me instead result in super awesome treats. Michele makes a good point that you aren't going to cure them of it because you don't have long enough with a client, but I've found it at least reduces stress levels while they're with me, so I find it worth it even if it isn't permanent.

2015-06-12 15:12:22 -0600 answered a question foster my dog

Hi Jennifer,

I've been a dog foster parent before. If you want to find a foster for Chevy, I would suggest posting your city and state. Find city-specific Facebook pages, Reddit subreddits, or Craigslist boards to post on too. There may be local rescues who could advise you as well. Be very clear on any ads about why he needs a foster home, the time frame, whether you will be covering his expenses or expect the foster to, and how often you want to visit.

I wish you the best of luck in finding a temporary home for your pup.

2015-05-12 18:57:49 -0600 answered a question how can i offer Grooming and dog walking?

You can add dog walking and cat sitting under your services & rates portion of your profile. For grooming, I would just add the price to your "My dog-sitting style" section, then edit the specific stay request to include that charge.

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2015-04-09 17:00:50 -0600 asked a question How do you show owners you love watching their dog?

What do you do to show your clients that you care about their pets? I've tried things like thank you cards and little Christmas gifts. I'm curious about what you do for your clients.

2015-04-07 17:02:02 -0600 answered a question Who has access to my background check ?

For the results of the actual check, only you, First Advantage and Rover's background check review team have access to the check. As Laura said, owners can see the badge if you passed it, but they don't see any of your personal information.

2015-03-17 18:34:15 -0600 received badge  Enthusiast
2015-03-02 14:51:51 -0600 answered a question How do I get paid if the dog stays an extra night?

There's an "extend a stay" button in your message in your inbox now! It's relatively new.

2015-03-02 14:48:37 -0600 answered a question Do you have to request testimonials to get your profile started?

At this point, all you need to get approved is to request a testimonial, not receive one. We wanted to ensure that every step to approval was in the sitter's control.

I've talked to our customer service team about it, sorry for the mis-information!

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2015-02-10 11:40:15 -0600 answered a question Sitter Success Quiz...where is it?

Hey there! The quiz is at https://www.rover.com/sitter-training/.

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2014-12-23 12:40:37 -0600 answered a question Do i have to get a background check?

Hi Anthony,

Background checks are only required nationwide for traveling sitters at this time. A background check does connect to your credit report, but only to verify that your social security number is correct. It does not access your credit score.

Every background check result is evaluated on a case by case basis. In the case of a failed background check, we typically deactivate accounts pending a written statement about the infraction. From there, the case is evaluated by the team in charge of background checks.