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Do you have to request testimonials to get your profile started?

asked 2015-03-01 08:35:17 -0600

Just curious! I have referrals, but they will likely take a while before writing back in. Is it possible for your account to go live without requesting testimonials?

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4 Answers

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answered 2015-03-01 10:24:46 -0600

Unless things have changed since I signed up, you don't need testimonials before going live on the site.

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answered 2015-03-02 10:52:07 -0600

I gave Rover a call - the rep that I spoke to said they did need at least one testimonial to approve new profiles. Maybe they've just updated their approval process.

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answered 2015-03-02 14:48:37 -0600

At this point, all you need to get approved is to request a testimonial, not receive one. We wanted to ensure that every step to approval was in the sitter's control.

I've talked to our customer service team about it, sorry for the mis-information!

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answered 2015-03-02 08:49:03 -0600

You can go live still, I believe. I have only been signed up for a few months. I did have a couple testimonials added within a few days but personally did not get bookings right away anyway. I am relatively new to my area though as well, my friends that I dog sat for are now 1500 miles away.

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