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commented answer | How do I change my current PayPal to a new one? Thank you😉 ... |
asked a question | How do I change my current PayPal to a new one? How do I change my current PayPal to a new one? How do I change the PayPal acct I receive payments ... |
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commented answer | How cold is too cold? Thank you. |
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commented answer | How cold is too cold? Thanks - I too have walked for Rover for 3 years. I’ve never canceled a walk. Rain, ice, snow, I’ve been more dependable than the post office. Which is why I figured my clients would be ok with however things turn out this week. It’s me that doesn’t want to be out in such extreme cold |
asked a question | How cold is too cold? Temps are predicted to be as cold as -6 during the middle of the day this week with real feel being as low as -30. I offered to do potty breaks vs walks on those days - is that reasonable? Other suggestions? |
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commented answer | I’ve been locked out of my client’s home 4 times -do I keep them as clients? Thank you👌 |
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commented answer | I’ve been locked out of my client’s home 4 times -do I keep them as clients? Thanks for your input😀 |
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commented answer | I’ve been locked out of my client’s home 4 times -do I keep them as clients? I started out with the key under the mat, then they gave me a key, and the last time I got locked out, they told me to leave the key under the mat again. 3 out of the 4 times I was locked out, having the key wouldn’t have mattered -twice, the chain was engaged and once the storm/screen door was loc |
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asked a question | I’ve been locked out of my client’s home 4 times -do I keep them as clients? Client is a regular M-F client (they have had vacations and days off here and there.). I started drop ins with them March 2017. They leave their house key on their porch -they have other services that need access to the house. I’ve been locked out 4 times. one time, a house cleaning service was inside with the key and the door locked and wouldnt answer the doorbell. It took me 20 minutes, off the rover timer, to get the client to get ahold of the people inside to let me in. Another time, the top chain was on the door, so I could unlock the door, but not the chain, another 20minute delay. Third time, client was gone but had a house sitter who locked the front screen/storm door so I couldn’t even get to the regular door. After another 15-20 minutes, client remotely opened garage door. The same thing happen the next day, another delay, and I canceled the rest of the visits until they got back from vacation (1 day.). Today, top chain was on the door. I didn’t wait today but texted to tell client door was locked and I was moving on to next client. I have not heard from the client today. Do I charge for today? When do I give up? It seems like a lot of times to me — and makes me late for my entire day |
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commented answer | Prioritizing schedule - when a number of clients want the same 2 hour time frame, how do you prioritize the client order? Dog age (pup vs mature dog); loyalty of client; physical location? Thanks. I've thought too hard on this, but once it was in print and with your input, it's more logical than I made it. I'm too much of a pleaser😉 Thanks again |
answered a question | Prioritizing schedule - when a number of clients want the same 2 hour time frame, how do you prioritize the client order? Dog age (pup vs mature dog); loyalty of client; physical location? These are not new clients, I am only accept requests for repeat clients. All of my clients live in the same small town as I do. The problem is that I have Drs and nurses that use to have afternoon shifts that are now on day shifts. 2 in particular that now would like noonish visits. So I guess, I keep my other clients on the same time and then add the others that need a change onto the end of my time |
asked a question | Prioritizing schedule - when a number of clients want the same 2 hour time frame, how do you prioritize the client order? Dog age (pup vs mature dog); loyalty of client; physical location? Most clients want 11-1 - some clients will not be walked in that time frame due to travel time etc. how do I determine what order I visit my clients or who gets the time they asked for? |
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asked a question | While walking a dog, must he remain on the sidewalk? In neighborhoods, where can leashed dogs walk? Can they go on the grass or must they remain on the sidewalk? And if they can go on someone's grass, how far? Of course, all poops are picked up |
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commented question | Client wanted regular weekly walks but hasn't rebooked? I didn't want to do that either. Just didn't want to seem too pushy. Thx, I'll send a rebook invite! |
asked a question | Client wanted regular weekly walks but hasn't rebooked? I did my first 3 day midday walk for a client that was to be an ongoing thing. Everything went great. We had good positive communication. I have yet to get a repeat booking for this week and it's Sunday afternoon. I did Tuesday, Wednesday, and Thursday last week. On my last rover card, I said I was looking forward to working with her. I also sent a follow up email. Do I give it more time? Contact her again? I do have her house key, would she assume I am just going to show up? Thanks for any insight. |