| received badge | ● Nice Answer (source) |
| received badge | ● Teacher (source) |
| commented question | Best way to keep track of payments using Stripe? Disappointed that the Rover monitor failed to provide a boilerplate response here. Was the transition too fast? All work... |
| commented answer | Suggestion - can templates be added into messaging? Doesn’t moderate but does monitor? ... |
| answered a question | How to enroll in the Sitter to Sitter or Sitter to Sitter Plus programs? What even is it? ... |
| commented question | Requirements for sitters? The sitters should be the ones asking this question. Rover clearly states that sitters undergo a check. It takes a few w... |
| commented answer | Stripe thinks I am a business owner and want my business tax id, but I work for Rover? Well, not really. Maybe in the eyes of the IRS. But being monitored and ranked against others with no liability coverage... |
| received badge | ● Commentator |
| answered a question | Can we get paid for meet and greets that later cancel the booking? I propose a partially refundable deposit option for the site. Do you know that most owners don’t even know meet & gr... |
| commented answer | Allowing clients to book outside of set availability time? This is incorrect. The technology is available. This interface automatically sets up an uncomfortable and unsure convers... |
| commented answer | How long does it take for Stipe to pay? This is absolutely inappropriate. We were not asked to consent to a change in payment options. ... |
| commented question | If I add detailed "care instructions" for my dog, will only the sitter be able to see it, or is that information public? How do I send a 2-page care document to my sitter through Rover without having it be publicly viewed? I believe the question was whether or not it would be public information ... |
| commented answer | Dog sitters are not responding to our messages, why is that? Not only is it surprising, but nearly impossible if all the sitters are real people. If Rover contacts a sitter on an o... |
| commented answer | Why do I have to choose one time for dog walking when we are open to anytime? This is one more example of asking for free labor from walkers. The request is legitimate and causes confusion. There is... |
| received badge | ● Critic (source) |
| commented question | Why do I have to choose one time for dog walking when we are open to anytime? Continuing: Rover Sitters should be consulted (and paid for) their assistance in improving the functionality of the app ... |
| commented question | Why do I have to choose one time for dog walking when we are open to anytime? Rover Tech and Support, please give credence to this request. The number one problem on this platform is lack of communi... |
| commented answer | payment not showing up after 80 hours? I’ve paid a total of $145 in overdraft fees to my checking account because I don’t know when the payments will be proces... |
| commented answer | payment not showing up after 80 hours? I have been trying to match up payments since we switched to Stripe. With PayPal as an option you could see the funds c... |
| received badge | ● Supporter (source) |