Serina R.'s profile

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answered a question HOW DO I REPORT A SCAMMER?

It's extremely common for scammers to message you. Just report and move on! ...

answered a question How can I delete my sitter application and be treated as a customer ONLY?

Unscribe from the emails. It's at the bottom. ...

answered a question Can you block a client?

I WISH! Sadly no. Best you can do is flag if suspicious spam. But there's no action for clients that harassing. ...

answered a question Is there a way to search for dog sitters who care for special needs dogs?

Under filter you can search by dog first aid certified. Most sitters who are certified first aid know how to do injected...

answered a question What does it mean when I get a message that Rover is reviewing my profile?

Naw. They're just doing some updating to the site. I had it on mine couple days ago, just a generic message. They'll con...

answered a question If my dog's breed is not listed on the site, does that mean you do not accept those breeds for any of your services?

Weight is a listed option not breed. There's hundreds of dog breeds so rarely will people list every single type that th...

answered a question Why was less money transferred to my paypal than what I was paid?

Keep in mind Rover keeps 20%. So if you charged $15, your payout is $12. Also you get paid 2-3 days after service comple...

answered a question Anyone have any luck with Rover.com help responding to your email questions? I've tried three times in two days and these guys won't answer me?

Every single time I've called, they've answered in less than 5 minutes. Emails usually take 24 hours to get a response. ...

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commented answer Why do sitters delay responses?

Sucks because they have such promising profiles too! :( ...

answered a question Why is my dog suddenly defensive?

Well one you said you moved to apartment building. Not sure where you lived before, but any kind of move is extremely st...

answered a question Where is our Dog?

I agree Rover support is best when those type of things happen. Obviously having a meet and greet with potential sitters...

answered a question Why did my dog get sick the same time last year?

Could be allergy season or some plant that only blooms during that time of year. ...

answered a question Why does my dog keep throwing up??

(Your paragraph is confusing because you didn't use any punctuation, so sorry if you already addressed this in your ques...

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answered a question Can a redbone coonhound and a golden retriever produce a black puppy?

Genetics are fun! Unless owner had picture of both parents, I never believe them. Sometimes they'll say whatever gets th...

asked a question Why do sitters delay responses?

Why do sitters delay responses? I will message a sitter and they will respond with "yes we can meet etc" I say okay grea...

answered a question Which brand of food is good for a poodle puppy?

https://www.dogfoodadvisor.com/ Make sure you switch foods slowly, should take about 10 days. And rest assured dogs wil...

answered a question How to calm a newly adopted 1 year old dog?

Congrats! Goldens are hyper. Make sure you're tiring out BOTH brain with training and body with exercise. Usually takes...

answered a question Leashing Conundrum?

Sounds stressful! You can create a very wide loop with leash and carefully drape that over her head. Watch couple of res...

answered a question How can I make sure my new puppy bonds with me?

Spend time one on one. Train her one on one. Make sure you set aside time to just you two together. It's important to ha...

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answered a question Blind dog "looking" up?

Well I assume from your details she's only blind, correct? So she can still hear and she can still smell. So if you spea...

commented answer How can I remove requests?

FYI all you do is change the date of the request. Click "modify". Change to today's date. In couple days gone. (Or can a...

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answered a question waivers or contacts for off leash dog walking & when pet sitting at home for no contagious sickness ?

It is NEVER a good idea for dog walker to walk dog off leash. Never. Ever. 1. The dog doesn't know the dog walker and w...

answered a question How to deal with damage to your home while sitting a dog?

Contract is good idea but hard to enforce. I do "kennel test" before overnights. After we do introductions and tour of h...

commented answer Suspicious owner - Scam Alert?

Anything that's electronic is easy access for scammers. The only danger is you giving personal info without meeting them...

answered a question Suspicious owner - Scam Alert?

Do meet and greet first. They'll tell you to "call/text on phone to set up appointment" To which you respond "thanks for...

answered a question How do I change varying number of dog walks each day?

Honestly if the pricing is the exact same, I never bother the client about it. Too confusing for them. And Rover doesn't...

commented question Confused about client's request for scheduling needs (suspicious? odd?); how to book/modify his specific request?

Do meet and greet first. Guarantee you he'll tell you to "call on phone to set up appointment" To which you respond "tha...

commented answer Confused about client's request for scheduling needs (suspicious? odd?); how to book/modify his specific request?

And if its real just decide the total cost of visits. Then adjust pricing on computer to reflect that. It doesn't matter...

commented answer Confused about client's request for scheduling needs (suspicious? odd?); how to book/modify his specific request?

And if its real just decide the total cost of visits. Then adjust pricing to reflect that. It doesn't matter what specif...

answered a question Confused about client's request for scheduling needs (suspicious? odd?); how to book/modify his specific request?

Do meet and greet first. Guarantee you he'll tell you to "call on phone to set up appointment" To which you respond "tha...

answered a question How do I do a mass mailing to clients?

If you asked for their personal email at the beginning of your services. Then could CC privately. ...

commented answer What do you do when your house-sitting client's house is dirty/smelly?

Yup! Ask to show where they would like me to sleep. Then I ask to see bathroom cuz usually shower combo is too hard for ...

edited answer What do you do when your house-sitting client's house is dirty/smelly?

I don't know how you wouldn't have seen the stare of the house at the meet n greet?? I ask for them to show me where the...

answered a question What do you do when your house-sitting client's house is dirty/smelly?

I don't know how you wouldn't have seen the stare of the house at the meet n greet?? I ask for them to show me where the...

commented answer How do I remove a request?

FYI when you archive it does count against you ...