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| commented question | Response Rate Percentage? Thank you! It doesn’t make sense to me. The same thing happens with stay photos. Multiple messages from the same client but if you only post a pic to one of those messages, your % will decline. |
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| answered a question | Stay Photos? Never mind! I figured it out! You have to go to your inbox and click on the stay you want to edit and unhide the picture. I didn't realize mine were hiding. All fixed! Thanks everyone! Update- actually it looks like I still can't see all of my canine client uploads from stays a couple of months ago so I only answered part of my question. Does anyone know if there is a max number of uploads you can have? The pics aren't hidden in the dog profiles. Some just aren't showing up in my canine clients section. Anyone else have this happen? |
| asked a question | Stay Photos? Hi Everyone, It looks like all of my canine client stay pics are not all there anymore. During my current stay I have loaded a handful of pics and only one is showing up in my canine clients section. Also I noticed that my stay photos from a couple of months ago are not showing up either. Is 50 the max amount of photos you can have in your canine clients photos section? If so, how to I edit those pics so I can just have a few of each of my clients? I think I might have went a little crazy and taken too many pics for my clients but I would like for all my canine clients to have a few pics each stay to show on my profile. Any feedback/help is greatly appreciated. Thank you, Candice. |
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| asked a question | Response Rate Percentage? Hi Rover, I was wondering why my response rate percentage has dropped from 100% to 80% when I respond to all my inquiries and clients very quickly? Thank you, Candice |
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| asked a question | When does the person who referred me get paid? Hi Rover! My friend referred me to http://Rover.com and I just finished my first stay. I was wondering, when will he receive his referral fee? Thanks, Rover! |
| answered a question | Is it okay to ask a new client for a review? I should have searched this first! Sorry! Answer: http://Rover.com sends the client a review request. If you do not receive a review, it is okay to follow up with the client and ask. I will just wait a few days to let them get settled back from their trip :-) Thanks, Rover! |
| asked a question | Is it okay to ask a new client for a review? Hi Rover! I just finished a stay with a new http://Rover.com client. I was wondering (sorry if this is a silly question but I just want to be sure I am following etiquette) Is it okay to ask a new http://Rover.com client for a review? If so, how soon can I ask? I just finished my stay yesterday so I don't want to seem pushy or anything like that. Thank you! |