I was recently contacted by a local pet owner, and it would have been my 1st booking through Rover! I was so excited, until I saw that she booked for one pet but sent and email admitting she had FOUR pets (three dogs plus a cat). I kept getting notifications from Rover pressuring me to connect with this client, and the client was also sending several texts... Meanwhile, I was waiting to hear back from a potential client in Seattle about the exact same dates. I went ahead and told the Seattle client I needed an answer asap or would have to decline their booking (a bird in the hand...etc.). I also informed the local Rover client that while I was available for those dates now, I charge per pet per day. She amended the booking request to reflect 4 pets, I turned down the possible Seattle booking, then 12 hours later the local client flaked. Claimed she had a "friend" coming to town who knew her pets well... I have now lost out on both the local client (good riddance) AND my potential Seattle client. I contacted Rover support and they claimed many clients get genuinely confused about how to request for multiple pets. Perhaps, but given the conversations with this client I don't buy that; I think this client was trying to get 4 for the price of 1 and when I kindly but clearly corrected her, she made the booking in bad faith - holding my reservation until she could find someone cheaper. NOT a good first experience with this website. I sincerely hope this is not the norm...