Hi Laura- Thanks so much for answering. We already know that the business violates state and local law in certain aspects, and we will likely be filing detailed documents with City Hall. We weren't aware we can file a complaint with Rover based on the quality of the dog care; thanks for the info.

Molly W.- Thanks for responding. We have already made a complaint to City Hall, as the business meets the local ordinance definition of a dog kennel. Things improve briefly at times and then go back to the same miserable level.

Lenka- Thank so much for your response. We've spoken many times to our neighbor who is running the boarding service in the house and with her parents who also live there. We and other neighbors have filed complaints to City Hall. At times they clean up a bit, and then it deteriorates again.

A Rover.com-listed dog boarder has been making life in our extremely densely-populated neighborhood miserable for two years. Five or six dogs at a time are being kept in one unit of a two-family home with very limited space. My home is a single family located directly next to this noisy house, and at many points during the day and evening no one can approach my home via our driveway without multiple dogs chasing them down the length of the driveway, trying to get over the neighbor's fence and barking. The neighbor's yard is often filled with barking dogs, the waste from which is seldom cleaned up and smells horrible. How can http://Rover.com help with this?