commented question | When should I "book" a walk?? If it's a new owner/dog I will usually press book after I leave the Meet and Greet. If it's a repeat client I usually pr... |
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commented answer | Is anyone else having problems receiving messages on the Rover app? Gotcha, I didn't know the auto message feature existed. That explains a lot. Thanks! |
commented answer | Is anyone else having problems receiving messages on the Rover app? Thanks, I did update my app before then, but it always helps to do a full reset. |
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asked a question | Is anyone else having problems receiving messages on the Rover app? I have had a series of weird communication problems with the Rover App and I'm worried it's still happening. First I got a drop-in request at 11pm, the day of the booking and the owner wanted me to do a M&G before the drop-in. I thought something was fishy since the day of the prospective drop-in has passed. So I responded quickly (in the 11:00pm hour), asking if there was a mistake in his request, and I never heard back from him. I'm worried he sent the request earlier that week and I didn't receive it until after the date passed. Then another request addressed me by a different name than my own, making me worry they were trying to contact a different owner and somehow it went to my Rover number. I'm concerned that every time someone contacts me, it's either coming in late or for a different sitter. Has anyone else encountered these issues? Can anyone direct me on how to get this bug fixed? Thanks! |