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| asked a question | Do you know the contact support page on rover.com is not working? The contact page does not work. It freezes and you cannot select the type of issue so you can move forward with the contact. I have questions about my upcoming booking and why holiday rates are being applied to non-holiday days. Holiday rates are supposed to be for Jan 11-Jan16, but the 17th and 18th were also booked at holiday rates. I've already paid for this visit and didn't notice the discrepancy until today. Julie Pope |
| asked a question | Why are Holiday rates applied to non-holiday dates? I have an upcoming booking for next week, Jan 15 through Jan 19 with Renee. The note in the app says Holiday rates will be applied to Jan 11-16 for both dogs, but Holiday rates were applied the 17th and 18th too. Why? Why weren't regular rates applied to the non-holiday dates? I didn't notice this discrepancy until today and have already paid for the visit. |