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| commented answer | How to handle client who wants multiple meet and greet? Having them book for a drop in is a great idea. I hadn’t thought of that. Thank you! |
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| asked a question | How to handle client who wants multiple meet and greet? Hi all! I have been active on rover for almost a year and have recently had an uptick in requests, which is great! One thing I am curious about is clients who are asking me to do more than one meet and greet. I definitely understand the purpose of a meet and greet and have done that happily with all of my potential clients so far. However, I don’t love the idea of having to take the time to do more than one without guarantee of booking. I generally offer to do one initially, and then one right before the actual stay to go over final details and get a house key. If a client is asking for more than that, do I get compensated somehow? Or do I insist that they confirm the booking first before committing to a second meet and greet? I understand some dogs take more than one initial meeting to get comfortable, but if we’re talking 3+ meetings then I want some sort of reassurance that I’m not just wasting my time and potentially losing out on other clients. Thanks! |