Dana H.'s profile

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asked a question can I remove a picture that got added to a profile accidently?

can I remove a picture that got added to a profile accidently? I sent a client a picture of a lost dog that I thought mi...

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asked a question Can we give out other Rover sitter profile addresses to stay requests that we are unavailable for?

I have a friend who just recently started sitting with http://Rover.com, and could use a few more stay requests. I am completely booked during the holidays and have had to turn a couple of requests down. Am I allowed to give her profile address to customers that I am unavailable to care for their dog for?

commented answer where can you find your profile address?

Wait.....finally found it under 'dashboard' instead of 'profile'. Thank you for the help.

commented answer where can you find your profile address?

I still don't see "Earn More, Play More", and my white boxes go across?

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commented answer Is posting on Craigslist safe?

Another place I have handed out cards at is our local pet 'gatherings' and adoption events such as our annual Petpalooza held in June at a local park with trick dog shows and vendors! And definitely keep some in your purse or wallet to give to anyone you meet who has a dog!

asked a question where can you find your profile address?

Where can I find my profile address to give someone who wants to go directly to my profile?

answered a question Anyone have any personal experience with Cushing's disease in dogs?

I have had two female dachshunds (over a lifetime of dachshunds), who have been diagnosed with Cushings disease in the last 5 years. They both have been put on Vetoryl that I get online for about half the cost of getting it through the vet. The one we have now that has it, is going on 15 years old and seems to be doing pretty good. It's hard to tell at 15 which difficulties are from the Cushings and which are 'old age'. If she can get into a bag of dog food that has been left on the floor, she will still eat until she looks like she will blow up. And I do put a little extra effort into getting her outside regularly to pee. She is sleeping a lot and slowing down, but again....we all do that as we age.

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answered a question Why don't I show up in the Mobile app?

In the beginning, I didn't show up either, but now after speaking directly to Rover customer service, I always do whether it is on the computer or app, and when I'm logged in to Rover. Now though, I have been looking for a friend of mine who is starting up, and I can't find her yet either? May have to give them a call again! By the way, they are very helpful and supportive, whenever I call, so don't be afraid to call them directly!

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asked a question If a customer asks that you NOT walk their dogs while with you (because of the fear of them getting away), even though you know that they really need that energy release of exercise, do you do as they ask and not walk them?

I have a repeat customer that is very fearful of her pups getting away, and has asked that I not walk/exercise them while they are in my care. They are going to be with me for 2 weeks over Christmas, and I really think they would do well to have a little energy-releasing exercise during that time. Do I just follow their instructions in this, or take them for short walks?

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answered a question How do you show owners you love watching their dog?

yes, lots of pictures, and I send a cute 'thank you' card with a gift package when they leave, containing homemade healthy dog treats (ingredients included), and a dog bag container that I have had labels with my Rover profile address on it. (the dog bag containers and bags, I can get at the Dollar Tree!)

answered a question What is the best product to clean urine smell?

Nature's Miracle is the only one that works for me so far.....

asked a question Do I have the ability to charge for day care of a dog through Rover?

I have had several people want me to give day care only to their dog through Rover, but I have not seen where we can accept a request for day only without an overnight stay.

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commented answer how do you remove a dog from a customer profile? She accidentally added her dog twice?

I think you misunderstood. It's not MY dog that was added twice, it was the person who wanted me to sit her dog for a second time that now has two profiles for the same dog listed.

asked a question how do you remove a dog from a customer profile? She accidentally added her dog twice?

She was requesting a second stay for her dog, and somehow got him listed twice. I figured out how to edit the cost for one dog, but is there a way to delete that duplicate dog profile?

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asked a question why did payment to my paypal account fail?

I had no problem getting paid through paypal the first two payments, but just requested this last payment, and it says that it failed, but still shows as being out of my account. How can I try again, or do you have to wait for the money to get back into the rover account?

answered a question Does Rover automatically send clients links to leave me a review?

I have been writing 'thank you' notes to include in the dog supplies that are returned with the dog. In it I include a short reminder to take a few minutes to leave a review/testimonial, just as a back up to the one http://rover.com sends.

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asked a question how can I tell if customer made a payment?

My customer said she tried to make a payment, but is not sure that it went through. How can I tell?