Shauna B.'s profile

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asked a question How to handle day care for overnight stays?

I am wondering how other sitters handle their day schedules for overnight stays? I am asking because I just had a client remove the first night from her booking, she had originally booked Thursday night to Sunday (not paying for Sunday night of course because the overnight stays only charge you per night). Now she says she is leaving Friday morning and returning Sunday night. So I know of course that I will be caring for the dog first thing Friday morning, and Sunday night. I feel like I am being underpaid (mostly because I will be caring for the dog on Sunday but not getting paid for that day) but I want to make sure my assumption is correct and I am wondering how to correct this. I usually include up to 3 daytime visits for overnight stays. She just booked and now before clicking to accept it I am wondering if it would be appropriate to message her and say that I realized that since the care will extend to Sunday night, I need to charge for however many daytime visits the dogs need on Sunday until she gets home. Is this correct?

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commented answer Should I change rates in the middle of a stay?

Ok, thanks so much for your reply!

asked a question Should I change rates in the middle of a stay?

I am in the middle of a stay right now for one dog and one cat, and the owner who is out of town messaged me yesterday and said that her dog may not be there again until Monday. I replied back to her saying thank you for letting me know.

I am wondering, am I supposed to change the prices now? I go over there once a day because there is a family member there at night, when I got there today, the dog was not there so I just took care of the cat. I am wondering what the appropriate thing to do is, if anything.

Also, there have been a few little weird aspects to this stay that I guess gives the whole thing a weird feeling. These things were little, so I overlooked them : 1) owner wanted to just give me her house key at the meet and greet at a local deli instead of showing me her animals and home, I asked to see them first. 2) on the way to her home she drove incredibly fast while knowing we were following her. 3) The lock on the door to her house is very very difficult to open, it takes me a few minutes to open the door each time. Nothing was said to me about this.

I am thinking just not to change the prices because I may get there and the dog may be there, also nothing was said about the dog possibly not being there before the stay started. I feel weird charging for the dog when he wasn't there today, but the initial weirdness is making it easier to keep the stay price the same. However, I don't want a negative review, as I am somewhat new.

Any thoughts from other sitters would be greatly appreciated, thank you.

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asked a question Overnight stays?

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commented answer meet and greets?

Thank you this was very helpful.

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asked a question meet and greets?

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