I started watching the elderly dog owned by a member of my book club. She's booked me on http://Rover.com each time, but the initial contact is always through email/text outside of Rover. This time she emailed me a few weeks out to watch her dog over the first weekend of February (I am staying with the dog as I type) - but she didn't book the stay on http://Rover.com until early this last week. And I had to initiate that contact on http://Rover.com (I'm not mad about that); last night she sent another email, after stay was booked on Rover, asking that I keep her posted by her personal # and not through the app. How do other sitters handle such requests??