| commented answer | How long without food (finicky eater) is too long (owner changed food when dropping off dogs)? Also, how does an owner not know that food changes should be mixed gradually with the old food? ... |
| commented question | How long without food (finicky eater) is too long (owner changed food when dropping off dogs)? We regularly get a 12-year-old husky who eats now, but the first time we had her she only ate one bowl in five days. The... |
| commented answer | how do i initiate a booking for a repeat customer? Thanks for nothing. The app still does NOT WORK ... |
| commented question | When the dog is much bigger than stated ? How to proceed? Never take a dog without a meet and greet. ... |
| commented question | Client booked me for house sitting but didn’t really book me? You have the keys. Unless they are fake, no way she's doing this on purpose. ... |
| commented question | How to politely decline a rebooking? Tell her when she picks her dog up. It's hard, but if you don't you'll get a nice review and then feel too guilty to tur... |
| commented answer | Why is the App and Site complicated and confusing? They answer support emails and thank you for your ideas and we're always trying to improve. Same answer for years and th... |
| commented answer | how do i initiate a booking for a repeat customer? I cannot use Past clients list on the website because they are still on their first an stay ... |
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| commented answer | how do i initiate a booking for a repeat customer? app does not work. I hit submit and it sayd need to confirm phone number. Tapp to add phone number DOES NOT WORK ... |
| commented question | When do you typically receive bookings for Thanksgiving? 22 sitters were in Calgary when I started (with DogVacay, which merged with Rover). At last count, now 550+ sitters. I don't know if Rover sets a limit based on demand or allows unlimited sitters. We are usually booked because we have 64 reviews, 35 repeat clients and we only take one dog at a time. |
| commented answer | How should I groom a pug? They don't need a bath. We bathed our boxer zero times in 10 years and he never smelled. Robert Hilton, a veterinarian who practises in the field of veterinary dermatology: "In general, healthy dogs only need to be bathed if they smell. There's no reason pa |
| commented answer | How early can you bathe a puppy? Buzzer sound errrrk! The answer is NEVER! Robert Hilton, a veterinarian who practises in the field of veterinary dermatology: "In general, healthy dogs only need to be bathed if they smell. There's no reason particularly to bath a healthy dog, unless they're dirty," Dr Hilton says. |
| answered a question | How often should I bathe my pug? Buzzer sound errrrk! The answer is NEVER! Robert Hilton, a veterinarian who practises in the field of veterinary dermatology: "In general, healthy dogs only need to be bathed if they smell. There's no reason particularly to bath a healthy dog, unless they're dirty," Dr Hilton says. Our 10-year-old boxer never had a bath in his lifetime and he never smelled. Boxers hate water like a cat and we subjected our first boxer to occasional baths, poor tortured creature. |
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| commented answer | What if I have too many clients and my regulars can't get a booking? Right, they do seem to be understanding, but many we just never see again. I agree about finding other sitters... Thanks for the insight! |
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| commented answer | What if I have too many clients and my regulars can't get a booking? Thanks, great ideas! |
| asked a question | What if I have too many clients and my regulars can't get a booking? I suddenly seem to have reached critical mass and my regulars can't get a booking. (We've had 66 dogs in 3.5 years (since DogVacay); we only take one at a time.) Today I set "Repeat customers only" so new customers won't see my profile. This seems drastic because we like to have a dog all the time. Does anyone else have this problem? Any other solutions? |
| commented answer | How can i find out if customers that have used Rover.com before have dogs that have caused problems? Airbnb allows this so people can decide whether to accept a visitor. But they can't do a meet and greet, right? We can do a meet and greet. I would never accept a dog without one. I did once because it was just one night and it was a pit bull cross, nice dog, but I was terrified the whole time. |
| commented answer | How can i find out if customers that have used Rover.com before have dogs that have caused problems? Rover makes money from sitters, not clients, so they are very supportive of sitters. I have been a sitter since DogVacay, October 2015, (66 clients!) and Rover is incredibly supportive of me. |
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| commented question | Booking a Meet & Greet from phone app? i can't find meet and greet on the app. I have to use my laptop |
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| commented question | My dog photo necklace.Do you think it is very grateful for my old dog? Not sure what your question is, but I love the necklace! We had two boxers in a row, 19 years of boxer joy! |
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| asked a question | how do i initiate a booking for a repeat customer? how do i initiate a repeat booking? |