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Anyone else think Rover should count Easter as a holiday?

asked 2016-02-12 08:43:24 -0600

I plan on manually adjusting my rate for Easter, but I'm amazed that it's not included as a holiday for Rover given the high percentage of people who celebrate. I'm also surprised that many federal holidays aren't included on Rover's list (MLK Jr. Day, Veterans Day, etc). I'm not even that big into Easter. Anyone else surprised?

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Comments

Yes. That's silly. How does one manually change rates, though?

Ruthie T.'s profile image Ruthie T.  ( 2016-02-15 17:23:24 -0600 ) edit

Here is the link to the ROVER directions on changing your rate... https://support.rover.com/hc/en-us/articles/206355373-How-do-I-edit-stay-dates-and-price-%3C/p%3E (https://support.rover.com/hc/en-us/articles/206355373-How-do-I-edit-stay-dates-and-price-)

MARIE A.'s profile image MARIE A.  ( 2016-02-18 14:17:33 -0600 ) edit

8 Answers

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answered 2016-02-12 11:33:11 -0600

Yes, I'm surprised at that as well. Most employers and schools have Good Friday through Easter as a holiday or time off, so I would think people would be traveling and needing our services. I always have Sundays as my day off (except I'll book a drop-in or walk for a special circumstance)....but I'm leaving Good Friday on as usual...and I doubt there will be any requests for that day for drop-ins or walks.

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answered 2016-02-13 13:38:55 -0600

I agree. I went ahead and booked a customer for that week, 2 months ago and I completely forgot the week she requested landed on Easter. She already booked and paid in January so I didn't have to the chance to change the rate. I'll have to pay better attention next time and write down every single holiday.

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answered 2016-02-13 09:05:17 -0600

I think it should be! I already have unofficial requests for that weekend and I imagine it'll be busy. I plan on manually adjusting my rate as well.

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answered 2016-02-16 16:34:45 -0600

I agree why should Easter be excluded? Though, we can easily put in our profiles "Easter is considered a holiday and the holiday rate will apply" When Rover sends the request, simply put the holiday rate in where they have the regular rate.

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answered 2016-02-21 22:32:33 -0600

I agree and try to manually adjust when I remember. I have occasionally have had push back from clients who feel it's a bait and switch to contact me at one rate and then I adjust and it's another rate. I always explain. Sometimes they understand, but a few times I have lost a booking. I wish Rover would include all federal holidays in their holiday rate automatically. It would make it much easier on me as a sitter and lead to less misunderstandings.

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Comments

Including all Federal holidays wouldn't have any effect on Easter.

Karen R.'s profile image Karen R.  ( 2016-02-22 00:06:03 -0600 ) edit
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answered 2016-03-23 16:18:33 -0600

HEY ROVER MODERATOR!!!!

Weigh in on this Easter issue. Why the heck does Rover not count Easter as a holiday??? You can't claim because it's a religious holiday because that would mean Christmas would not be Holiday rate. Clearly you consider it different than other weekends because you even had a special pop-up asking if we were available Easter weekend. WHAT GIVES???

You put us Sitter's in a VERY awkward position by not having the Holiday Rate automatically apply. It would be easier for sitters to lower their rate if they don't consider Easter a holiday. Nobody ever complained about getting a lower price. LOL!!

Serioulsy. ROVER needs to address this.

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Oh, yes of course. I don't know how Easter got excluded from the list! Easter is a Catholic and Christian holiday. I'm new to this site. Don't care for the rules. Wasn't even aware of and didn't meet March 1st deadline. So I'm one those new people that only gets 80%, while others get 85% of pay made. NO ADV. WAS MADE. They had 5 testimonials and all they did was vaguely tell me what I needed to change in order to go live. I'm literally only on site because my mom and friends took out time from busy schedules to help me. I had to see it through.

Mary C.'s profile image Mary C.  ( 2016-03-23 17:07:08 -0600 ) edit

Rover rarely moderates this forum

Walt G.'s profile image Walt G.  ( 2018-03-26 16:53:28 -0600 ) edit
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answered 2018-03-26 11:16:29 -0600

I agree! I wonder, if there is a way that Rover could create a calendar that when we select a particular day or say a holiday weekend, we can specify rates for those particular dates in advance that way our clients know when booking what the rate is for that date/holiday...Just a thought.

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answered 2018-03-20 23:56:03 -0600

As I keep a calendar at my hip, I'm aware of most holidays; therefore, I manually adjust certain holidays that are excluded from the national holiday list and inform the clients of the mishap. Then if needed explain to my customer's why it's listed on the holiday rate. Most of the clients don't seem to bother as they are aware of the upcoming holidays, ive yet to have someone not book with me due to the holiday rate marked for a holiday not listed on Rover. However, to avoid all confrontation regarding these incidents, Rover should automatically mark these well known holidays within their system under the holiday rate and let the sitters decide if they'd rather not charge during a certain holiday due to their beliefs or a particular reason.

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