im going to dog sit for a client for 2 days. 3 dogs. I charge $20 a dog/night so total came out to be $120. Can someone explain the additional dog rate I charge $5.
Yeah I'd give support a call to walk you through this. [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team].
Your special rates (holiday, extended stay) override your normal rates (first dog, additional dog, puppy). Since your extended stay rate is set to 1 or more days, every overnight stay you book will always use your extended stay rate (except perhaps over a holiday). The extended stay rate is meant to provide a different (generally lower) rate for long-term bookings. I have mine set to kick in for stays of a week or longer, lowering my normal nightly rate of $37 down to a discounted rate of $33 per night. You'll need to adjust when your extended stay rate kicks in for Rover to properly calculate your rates, or leave it blank to not use it. Since your extended rate is the same as your regular rate, there's really no need to use it at all, since all it will do is override your additional dog pricing.
Something is missing with this information. You charge $20 for the 1st dog + $5 for the 2nd dog +5 for the 3rd dog = $30/nt . So, 2 nights = $60. Maybe the booking is for 4 nights, which would total $120. The additional dog rate is the amount you charge for 2nd/3rd dog (just $5, instead of $20).
This link shows screen shots of additional dog rate applied (in this example $10 instead of your $5): https://support.rover.com/hc/en-us/ar...
its chargingg 3 dogs as $20 for 2nights for extended stay rate my extended stay rate is 1 day $20night
You should call Rover support and explain how you want your rates applied.