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How can I remove a photo off a clients message that shows up as a stay?

Samantha L.'s profile image

I booked a 10 day stay with client A, and got a 3 day request from client B (who I did not end up booking) but before the stay started she wanted to know what clients B dog looked like since their stays would overlap. I sent her a few photos from the other profile, set them as "not public" but they still showed up as her dogs stays on my profile. So how can I remove the 3 photos that are not of her dog, nor my photos that I took, off of her message?

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Michaela Z.'s profile image

Unfortunately this is an on going issue. I've had it as well. You will need to contact rover they are super friendly about it and take them down as soon as you tell them about the glitch.

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Carmen C.'s profile image

It has been notoriously difficult to remove pictures once posted on Rover. I believe you will need to speak directly with Rover support.

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