Long time sitters-- have you come up with a graceful way to tell an owner that their dog would require additional fees on top of your usual rate?
I just sat a dog that had a 20 ingredient raw diet meal twice a day. Because it included true raw food (beef, beef liver, chicken, raw egg, etc.), it could not really be prepared ahead of time, and took quite a bit of time (teaspoon of this, quarter cup of that, etc.) to put together. If I were ever to sit this dog again I would realistically need to up my rate to make it worth it. But I feel as though that is just ASKING for a bad review from the owner down the road! Any ideas? Has anyone had to tell an owner that they would need additional money in order to agree to sit a dog and not had it backfire in the review phase?
I did ask unfortunately if there were any dietary needs and was told no.. one of the reasons I felt so misled. But I felt a little helpless to say something once she dropped off the three bags of food and explained what was necessary - it felt too late to ask for more money. Almost all sitters have 5 star reviews, so even one bad review can totally and unfairly cripple a sitter in search results. :(
Caitlin. I feel your frustration on this one. During my met and greet I was told my clients dog got along will with others. Well, it snapped at me twice, and my husband a handful of times. Not to mention that he was supposedly housebroken. I have never been through so much cleaner and rolls of paper tolls in my life during the course of a weekend trip. I think I am just going to politely tell them that I am booked the next times I get a request from this client.