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when is the customer's payment actually deducted/made? At the time booked, or after sit?

Cathy C.'s profile image

I am a customer. When I book a stay, are the charges deducted at that time, or not until after the stay?

2 Answers

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Carmen C.'s profile image

I would like to add to Amber's answer, however, that your sitter does not receive payment until 48 hours after the stay is complete. This is a good buffer in case anything unforeseen should come up and payment needs to be altered.

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Amber C.'s profile image

The owner is charged at the time of booking. As soon as they enter their payment information and click to book the stay, the card will be charged.

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