Do Sitters have to be screened, or bonded?
I would like to know if Sitters are screened (criminal background etc.) or bonded?
2 Answers
Like Laura stated above, we are verified and our profiles must be approved by Rover before going live.
That said, there are many things that sitters can opt into as signs of good faith. One of these things, as listed above, is the optional background check, which some, but not all, Rover sitters have done, and you can identify who has done one by the checkmark next to their profile, and on their profile.
If you are concerned about the safety/legitimacy/experience of a potential sitter, I recommend exploring through their [verified] reviews, thoroughly reading their profile, and checking out pictures that they share on their profile, as well.
Personally, I do have the background check done, as well as being insured and bonded outside of Rover's insurance. But, unless you read my profile, you probably wouldn't know that.
Best of luck on your sitter searching endeavors!
Our profiles are approved by Rover before we are allowed to advertise services on the site, but there isn't a formal verification for any of the information we provide. Sitters can opt to have a background check completed, and this is represented by a badge on our profiles (a shield with an orange check mark in it on a blue field). This badge is shown in the search results, so you can easily see who has passed a background check as you scan the sitters in your area. Some sitters may be licensed and bonded, but it's not a requirement for Rover. Rover maintains that it is the duty of the sitter to make sure they are adhering to all laws in their jurisdiction.
Rover recommends meeting any potential sitter personally so that both of you can determine if they are the right choice for your pet(s). Read sitter profiles carefully--you can tell a great deal based on what they include (and what they don't). Read their reviews, looking for owners who mention things you feel are most important. I'd also recommend becoming a little familiar with the requirements for pet businesses in your area so you can evaluate whether a potential sitter is operating responsibly or not. When you meet, come prepared with as many questions as you need to make yourself comfortable. The sitter should also be asking questions of you about your dog's routines, habits, likes, dislikes, etc. You should be looking for signs that the sitter is responsible and knowledgeable, but also that your dog will be happy and successful in the sitter's environment. A good sitter will want the same.
Good luck in your search!