why my profile still not working ?

Hadi, I agree with Laura regarding contacting Rover support.

On a different subject, speaking as a potential customer, you may also want to re-think your profile picture to include a pic of you with your pet.

Hi there,

This sounds like a good question for Rover Customer Support ([Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]). We're all just other Rover users like yourself, and can't really answer specific technical questions about your profile.