Why is my Rover balance negative?

Did you purchase anything from Rover, like a background check or protection package? On your Dashboard, click on Payment History, which should be right under that negative balance. Then click on "Paid" or "Other." I would think whatever is responsible for the negative balance should show under either of those categories of payments. If you purchased the protection package (about $50), you will pay for it from future earnings sitting for dogs. It shouldn't take too long to pay it off.