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Trying to confirm booking gives "The service associated to this request is no longer active" error ?

I reached out to a sitter to do drop-in visits for my cat and confirmed the details with them. However, when I click the "Accept request and pay" button and then try to click "Pay Now" with my payment information entered, a red pop-up message appears that says "The service associated to this request is no longer active" and the transaction can't go through.

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I would try looking on the sitter’s information for services offered. Is it there?

call rover

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If you contact Rover Customer Support at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team], they can resolve the issue.