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I got a notification stating my client payment got declined and idk what to do?

Jennie H.'s profile image

I preformed sitting services for a cat for a week, it's a reoccurring Job. I'm supposed to meet with the cat once again the following week and then my services will be complete. Under details it says I'll be paid every Wednesday and on tuesday i got a notification stating their payment didn't go through what am I supposed to do?

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Karen R.'s profile image

Call Rover Customer Support at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

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I emailed them and all they said was ask for payment. I thought rover was supposed to secure payment so I didn't have to track down my clients

Jennie H.'s profile image Jennie H.

Call them.

Karen R.'s profile image Karen R.
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