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My walker can’t connect to me?

I got a reply on the website and my walker sent a booking for me to confirm. I don’t see it

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Call rover support directly at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]. They can resolve any issues and they can also confirm the booking over the phone if necessary.