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Why is Rover billing incorrect for multiple dogs?

Allen M.'s profile image

I cannot be the only one to notice this can I? On the dog sitter's prices page it lists $30 per day and Additional Dog Rate FREE. We need a sitter for 11 days. On the billing screen it lists the charges Dog #1 $330.00 Dog #2 $330.00 Rover Service fee $x

Is there some logical explanation for this? Thanks.

1 Answer

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Deb A.'s profile image

Only Rover can fix this issue. Please call [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

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