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I canceled 2 days before requested date because I had Covid and Rover did not refund.Why?

Terrance M.'s profile image

Both Sitter and I are in agreement but Rover seems oblivious to this request for refund. I have properly recschedule for next month. There seems to be NO WAY to call or chat Rover. Not good!!

Comments

I’m having a similar situation. I don’t think I’ll ever use Rover again they take your money and they don’t give it back

Laurie C.'s profile image Laurie C.

1 Answer

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Karen R.'s profile image

This is Rover's number for Customer Service: [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

The procedures for cancelling are provided at this link:

https://support.rover.com/hc/en-us/arti…

If you have further problems, then I suggest you call Rover at that number.

Comments

Thank you Karen

Terrance M.'s profile image Terrance M.
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