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Do you need a business account with stripe to receive payments from Rover?

Andy P.'s profile image

I used Rover's website weeks ago to connect to stripe and input my bank account information, but I haven't received payment for a boarded dog who's stay ended Jan 31st. Rover's website says the payment is complete but i dont have the money and there's no payment pending in my bank account either.

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Deb A.'s profile image

Contact Rover Customer Support [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team].

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Whimsical G.'s profile image

It will take 1 to 2 weeks. Someone on the forums said that is how long it took for them. It took about a week, just wait it will arrive.

Comments

No you do not need a business avcount. Rover and Stripe agreed together. Business id if anyone wants to know is your ssn. Due to it being a small business of your own.

Whimsical G.'s profile image Whimsical G.
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