When the dog is much bigger than stated ? How to proceed?
I’ve had several situations where the dog is much bigger (by a large margin) than what the pet profile’s saids, I even asks the owner to verify it’s true. . It’s happened too many times in the last two months, and it’s hurt my ratings each time (even though I gave those dogs 5 stars), I was still left without an option to challenge those bad reviews. Gladly, every other pet I’ve boarded has been great and it’s helped me bring my performance sitter score up , but it still hurts your business . Ok, so I board/sit small/medium sized dogs, it’s in my profile preferences. I have 4 dogs, in a small but comfortable home, it’s a good place for small dogs. I don’t have the space to care for a 75 lbs high energy German Shepard, or husky, Rottweiler, etc. and they always give you that “it’s small for their breed”… most of the time they book request the day before. Any advice on how to properly handle the situation so it won’t affect my score/rating?
Never take a dog without a meet and greet.