Why did I receive a request for a drop in visit that is more than my maximum distance setting?
I received a booking request that is over 7 miles away from me. However, I have my maximum distance on my profile set to 4 miles. Why was someone able to send a booking request in the first place? I thought the whole point of the maximum distance setting was to prevent this from happening. How can I stop receiving drop in requests over my maximum distance? Thank you.
Mine is set at four miles and I just got someone I had to turn down over 10 miles away. I have gotten requests 30 or 40 minutes away before as well. I don’t get it either, but it makes me feel terrible to explain to them that their pet is too far away for me to want to take care of them.