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Why does price increase when attempting to book?

Jr W.'s profile image

I see sitters advertising for $XX per visit. I check out their additional fees and there is no mention of anything with regards to additional pets. I fill out everything and end up with a rate of $85 for a half hour visit for one small dog and three completely easy indoor cats that sleep all day and all night. When the advertised rate per visit is $25 and there are no mention of additional fees, it feels like bait and switch. Am I doing something wrong, or is this simply the way in which Rover conducts business?

Comments

In addition to below, I have found that as a new sitter I didn’t think to combine costs if someone had more than 1 pet being watched. If an owner asked me if I would combine costs to make it additional pets vs. 3 separate transactions, I would have. When new, those details slip past you sometimes.

Jennifer C.'s profile image Jennifer C.

1 Answer

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Karen R.'s profile image

When you look at a sitter's rates, sometimes you see a discounted rate for additional dogs or cats in addition to the primary one. If you see nothing, then each animal is charged at the stated full rate. A $25 drop-in visit doesn't mean a sitter will tend to an unlimited number of animals in your home.

In what you described, it sounds like you are being charged for all the pets listed in your profile. If the sitter is supposed to ignore your 3 cats, then ask for an adjustment to reflect that. Sitters do have that capability to modify a booking, so you will only be charged for the service you need. Remember, though, if you only want to pay for dog care, then you cannot complain that the sitter didn't check on the cats' well being.

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