Should I disclose my disabilities to clients?
I recently had a client cancel a booking for dog walking because they were unhappy with my service. They said I wasn't watching their puppy enough, and they were right. Though they didn't say, I suspect that another reason was that I didn't always start the walks on time. These are all very valid reasons to decide to cancel on me.
The problem is that these things happened because I have ADHD, so they're not something I can just stop doing in an instant.
I feel if I had disclosed my disability upfront, they could have been more understanding, but I also fear that they could've outright rejected me sooner. I understand that I can't just use my ADHD as an excuse to do my job poorly, and I am genuinely trying to improve on these issues. However, I can't just fix them overnight. I could disclose my ADHD to future clients moving forward, but I feel very uncomfortable and embarrassed to disclose such information. Not to mention, I fear that they will view it as a disqualification and hire someone else. I feel very conflicted and am starting to wonder if I am even qualified to be a walker or sitter due to my disability.
Any advice anyone can give me on this?
Disclaimer I am not trying to slander or blame the owner. They were not aware of my ADHD and had very valid reasons to cancel. I am just looking for advice on how to handle my disability in regards to current and future bookings.