score:
7

Cannot log in with the phone app?

For some reason I cannot log in to my account via the app. Only way to get in is on a desktop. Does anyone else have this issue? Tips?

Comments

I’m having the exact same issue I had to reset my password and it won’t recognize it on the app. however logging in on the desktop it’s fine

Same.... Tried several times.

6 Answers

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score:
3

Just signed up today. login and password works on computer, but not on mobile app. Deleted and reinstalled the app. Still not working. Any help on this?

score:
3

I can't use it either it's giving me the same problems I can't open it from my mobile app but I can open it on my computer and phone, I can only login through Safari.

score:
3

Same issue! Tried changing password multiple Times, reinstalled app, etc.

score:
3

I have this same problem. Changed my password and reinstalled the app. Still can't login. Website is fine though.

score:
0

How do you reset your password and user ID?

score:
0

you must use the same login id and password, but I would download the app again