I was dropping in on 3 cats every 2 days for a week and a half. All were playing and fine. When the owner came home one cat is limping. When I went to return the key I saw the cat limping. Vet says hip will need surgery. Is this something Rover can help with?
The Rover support team does not visit this forum so your best course of action is to call them directly [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team] Since it appears the cat may have been injured while under your care, custody, and control the Rover Guarantee may provide some level of reimbursement after you cover the deductible, but that's determined by Rover.
You should read this help section article https://support.rover.com/hc/en-us/arti…