score:
0

How to edit my sitter profile and add additional services (such as walking)?

Hello all,

I became a Rover sitter back in 2015 and stopped sitting a year after. I haven't used Rover since but I wanted to come back now as a walker. I'm have such a difficult time trying to figure out how to set up my profile to become a walker. The links on the site have no indication in enabling me to offer that service. I tried googling some troubleshooting for it but nothing really helps.

I tried going through the app as well but no luck. I'm even having trouble editing my sitter profile (it's since been outdated with pictures of my old house, I moved since then).

I personally find the site and app unintuitive and I'm not sure if it's because I only have access to an old format of the profile from 2015?

Any help would be great, thanks!

1 Answer

Sort by » oldest newest most voted
score:
1

You are not even showing as a sitter so your profile may have been deleted or suspended. Your first step is to call support and get re-activated. [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]