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Security cameras in the clients home--would you be comfortable?

asked 2015-08-18 19:56:59 -0500

I just had a meet and greet with a new client. It went fairly well, I told them I would be happy to watch their dogs, and at the very end of our half hour meet and greet they told me they have cameras in their home. I immediately felt my face turn pink, and my only response was "where?" They pointed in a few directions, but I could only see one out in the open. The dogs seemed great, the people were nice, and they do have a very nice home. I would never do anything irresponsible in a clients home and would never disrespect their home, dogs or property, but something about knowing cameras were going to be on me and the fact that I didn't know where they were made me uneasy. I already told the family I would sit for them, but haven't accepted the stay yet. What would you do in this situation?

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I always ask if my clients have cameras in their home and where they are. As you said I would never disrespect their property, but I feel much more comfortable knowing. You can even see it as a good thing, because they will see what a great job you are doing taking care of their home and pets!

Maegen G.'s profile image Maegen G.  ( 2015-08-26 18:46:28 -0500 ) edit

I thinks it's something to get used to, the way of the fututre

Suzanne E.'s profile image Suzanne E.  ( 2015-11-17 09:45:26 -0500 ) edit

I just started a House sitting job and the owners originally said the alarm didn't work or wasn't attached to anything. After walking in I found myself with a camera in my face and in the living room. I'm creeper out by the lying.

Chelsea L.'s profile image Chelsea L.  ( 2017-07-22 23:31:50 -0500 ) edit

You get used it it. At first cameras really bothered me. My biz is based on trust. If I wanted a job as a film actress I would pursue that instead! Rover's contract makes it legal for folks to use cameras. If someone uses cameras to micromanage/hurt you however, speak up.

Anna W.'s profile image Anna W.  ( 2017-09-15 17:03:50 -0500 ) edit

I thought by law they have to reveal if they have cameras. ? Perhaps I'm wrong? They cannot pop up later and say oh, by the way, I saw on camera you took my dog out at 10 instead of 9 as I requested. /??????

Carol D.'s profile image Carol D.  ( 2018-11-09 02:30:01 -0500 ) edit

18 Answers

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answered 2015-09-01 14:25:16 -0500

I just finished a stay with a client who had cameras in their home. I didn't see them all, but I assume they had them everywhere and didn't find out until after a few days into sitting their house. It actually ended up helping me as I made a small mistake and one of their cats had gotten into their garage. Even while away the owner was able to see this and email me letting me know, and he wasn't upset.

Although I did feel a little on edge like I had to be on my top performance, one should realize that they should be working for this outcome anyways...

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answered 2020-02-21 11:37:50 -0500

I’m very late to this thread, but I wanted to chime in from the client POV. The first Rover sitter we used was great, but unfortunately she has moved. The 2nd sitter was not so great. She was being paid to house sit and stay overnight with our elderly dog who has health problems, but she’d leave at night and not return until the morning. She’d also stop in for about 15 mins (presumably to let our girl out and feed her, and to take photos), then leave for hours but send us photos through the day or evening with comments making it sound like she was here the entire time. Then she had a friend over (without our permission) while she was here midway in the booking, and the friend pointed out our Ring doorbell, which we had forgotten to mention to her. She then stopped coming in our front door and started going around our house to come in the back (no sidewalk and she had to walk through our wet lawn). We hadn’t been purposely watching her comings and goings until we began to realize she wasn’t staying the night and wasn’t there when she tried to make us believe she was. We didn’t say anything until we were back home and our key had been returned, but when I called her on it she was unapologetic and said we had “miscommunicated.” No, I had been clear about what we needed and our expectations. So we’re now going to put in a nanny cam in our main living area and will be sure to let the next sitter know it’s there and that we have a Ring doorbell.

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answered 2015-11-15 09:45:34 -0500

I know this is an older post but wanted to add something. When you are in any store shopping there are security cameras "watching" And when you are walking dogs in the neighborhood a Lot of homes now have outdoor security cameras that also show the street view. "Big Brother Is Watching!" A lot of times neighbors watch the "neighboring homes" very closely, especially if it has a Neighborhood Watch. You just need to believe and get comfortable with the fact that you are "on camera" and being "observed" no matter where you are at all times. Kathleen D.

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answered 2015-08-20 17:01:47 -0500

I have had a client with cameras, I said no problem cause I am an honest person and would never harm any animals but I have to admit it did freak me out a few times. My cell phone did not work very well and needed to check in with my mom at the time she had cancer. I asked the clients if I could use the house phone they said fine. I did not put it on the charger right away and they called to say please put it back on the charger. So they were watching my every move. I really don't like the idea of folks seeing me sleep either. But the stay went fine and if there was anything they needed to know they could look at the cameras. I understand about being in your PJs lol.

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Whoa! Talk about Big Brother! It's one thing to review recordings after the fact, but to be watching someone in real time and letting them know is way too much even for an honest person. No thank you.

Karen R.'s profile image Karen R.  ( 2015-08-21 14:52:22 -0500 ) edit
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answered 2015-08-27 22:53:55 -0500

I would definitely feel weird knowing that something is watching me and someone can look back on a video tape and see every move I made throughout the day, but I would still do the stay because I know that I am a responsible and trustworthy person and I would not do anything that I would be ashamed of them seeing.

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answered 2017-06-21 16:18:12 -0500

A lot of the people I sit for have camera systems. I am more appreciative if they are obvious or mention it but I also always assume that they have a camera on me that is hidden and act accordingly. Where it gets weird is when I think they have one in the bedroom or bathroom. When that happens and its obvious I either tell them that makes me uncomfortable or I locate the cams and cover them for my safety. And if they have one in the bathroom I don't sit for them again.

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answered 2017-03-21 09:41:54 -0500

I prefer that clients have cameras when I do drop-ins or walking visits. I do what I am supposed to do and I don't mind to be filmed. If anything ever happened, there is a proof that I am doing my work and not something else. One client told me that the sitter before me had robbed them and stolen some valuable things. I was relieved to hear that they got security cameras because I did not want to be liable if they couldn't find anything.

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answered 2015-12-26 07:43:56 -0500

Always on a case by case basis. I usually never mind the cameras.

In a few instances i actually rather prefer, that way i can teach the pups new tricks and positive behavior during my stay. Then the clients can go back and look at my techniques and see what worked and what didn't continue the positive reinforcement and teach the pup new tricks on their own.

Although there was one client I went to do a meet and greet with that I declined because he was .......... ill just say not giving out a very positive vibe. Also informed me there were cameras in every room of the house.

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