Rover Card wouldn’t go through, now says I never started it?

I had two drop ins scheduled for the 5th and 6th. I completed the first one without a problem, today after writing up notes and taking photos I tried to submit the second one but it kept giving me an error message and to try again later. I thought maybe I had poor service so I waited until I got home and was connect to wifi but it still didn’t work. I closed out of the app and reopened it and rather than saying “sending failed” it now wants me to start the entire drop in over as if I never dropped in in the first place. Should I start the visit and include the photos and notes I took earlier or should I let rover figure it out? I called and they said they had a record of the drop in and that it’ll go through eventually but I’m worried if I don’t start the drop in again I won’t be paid. Anyone else experience this? How did it turn out?