What is Rover's cancelation policy?
event has been cancelled due to COVID-19. need to cancel upcoming reservation
event has been cancelled due to COVID-19. need to cancel upcoming reservation
It depends on the service and the sitter, who establishes his/her cancellation policy. It is stated on their profile page. Rover has 3 types: strict, moderate and flexible. Your refund is dependent on when you cancel and the policy that the sitter has selected.
From this page, you'll be given step-by-step instructions on how to cancel:
https://support.rover.com/hc/en-us/arti…
Or you can contact your sitter or Rover Customer Support for assistance.
How do I cancel my subscription?