It would be responsible for Rover to have a Coronavirus statement page on their site. Yes?
Rover should be leading us, not the other way around. I love Rover, however, I'm concerned about the lack of protocol and information the company has provided for us.
Rover staff don't come here. I totally agree with you BTW. If you want to write to them, then use the Contact Us link at the bottom of the Help page.
I am amazed that there's not one single update to Rover's main page about Covid-19. I get emails daily from every single company that I've ever dealt with and has my email address, announcing their precautions, procedures or news. This is jaw-droppingly irresponsible behavior, especially from a company HQ'd in Seattle.
We've chatted about this before Rover DOES NOT SUPPORT THE SITTER COMMUNITY
Thank you Karen R. and Walt G. for speaking up. Karen, I posted my question to Rover and Facebook Rover messenger so as soon as I hear back from them, I'll comment back here. The screen shot I provided = zero results on the Sitters Resources was very ouchy.
Walt, you are clearly a negative know it all feeding incorrect answers to this community. This is the 3rd comment I have encountered of yours, and its the third incorrect statement. For those looking for real answers, ignore Walt.
Rover posted this on their Facebook page https://www.facebook.com/RoverDotCom/po…xts[0]=68.ARCNplVKoZcwCWx4rsYyk1XZIX-o814lUGYkXTRRVJdonYJiS33quDTKWXUjWaFTfEkRAtYWxdDXon1Xj0GKKuliqEu3Lw-Up8JxXAFBG-B1cjf9ZADfXAcBHHHxOdyq9ucGQQMuqmBMF9CixI8S6hnVIGyJb9aMt5UHTAQwfmVNBQgEM6cFSCt-EvpkYc4SO52u7HHUtTaKkIHRSAjvskrzni1vqY92zljkcSK1k0Mvm1B-P5VrQSyIOrdIeZu33KjHqzaqwX9Pit1iXMWiiGBIMxxtEGjHmyGeIphDBu5ohF5BoLnQ2nLboUbON12wEdFnHN2rpWW3HfkM5BwBXExA&tn=-R
What is the matter with this company? Do they think customers go to their FB page? Is FB their official means of communicating with sitters?
If you go to the main page of Rover's blog, there's no mention of this important page...anywhere!
Rover is just horrible at communication with the sitter community. But we get two million emails about taking stay photo's Something is rotten in Seattle!!!
Hopefully leadership will step up with some communications to us! It won't be for a lack of trying to get them to pay attention to us and our well being.
They're too busy posting funny pictures of dogs to answer. Awhile back, I wrote directly to Rover's CTO (found his personal email online). He didn't answer me but he did remove his email address from that site.
ARG! I'm trying to connect with Aaron - the CEO - on LInkedIn to give him the message. I can't imagine that he doesn't have some kind of awareness about the problem. I wrote the response for Rover to use while they get their act together & sent to management to use as a start.
You are writing their response? They have a huge international corporate staff. Look at all their job openings worldwide https://www.rover.com/careers/search/ They shouldn't need help from people who don't work for them.
@Karen, one reason they have so many opening is their high turnover rate. Rover isn't a quality place to work
@WaltG Even though they're rated as one of the best places to work? No, the openings are due to expansion/growth from the mumbo jumbo job descriptions I perused. Couldn't even tell what the position did from all current environment's employment jargon. LOL!
I know Karen, but I thought "Hey, let's do the job for them!" If someone did that to my company, I would get on it.
I am also anxious to know what the official line is, and astonished that no statement or advice has been issued! 🦠😕🐾
Thanks Katy! I know - this sucks! Similar to the lack of early leadership from our government, we need to take solutions into our own hands. Sad but true.
I received this email:
The wellbeing of our community is a top priority for us, and we’re committed to supporting you during this unprecedented situation. We understand that you may have some important questions regarding COVID-19 and any potential impact on pets.
We’ve set up a resource center ( https://www.rover.com/blog/dogs-covid19-resource-guide/ (https://www.rover.com/blog/dogs-covid19…) ) focused exclusively on the new coronavirus and encourage you to visit the website for answers to common questions. We encourage you to share this information with fellow pet-loving friends and family and let us know if you have any questions we can help answer.
On this page, you’ll find information from experts about: The potential susceptibility and risks of the new coronavirus for pets Pet care tips if you’re practicing social distancing Ways to keep your pets stimulated and socialized when reducing your time out of the home Cleaning products that will help fight the spread of the virus and are safe to use around pets Best Wishes, The Rover Team
I read rover content& am irritated that they referenced the weak positive! I researched nonsense about a dog & COVID19@https://news.yahoo.com/elderly-dog-dies-hong-kong-031512821.html 17-yr dog, been cleared of the c.v....say the death...b/c of stress & anxiety in quarantine, away from family!
What a crap article! Goes to prove yet again that Rover does not or will not support the sitter community
I never received an email directing me to the Rover blog. Checked my junk and deleted folders and zilch. However, they have **finally** added a link from their home page. What a bunch of losers.
I agree. My cancellations are coming fast.
Thanks Diana for chiming in! I posted my question to both the Rover team and their Facebook Messenger. I also included a screen shot of "Sitters Resources with COVID-19 and ZERO results. I am hopeful that this picture will speak a thousand words that we need leadership.