How was that a Roundtable?

Yes, pretty much confirms that ROVER does not care much it's hard working sitters & pet care professionals and certainly don't take feedback from us. I have had many clients with complaints about the Rover app, search functionality, booking fees as well bad reviews of other sitters in my area. Unfortunately they don't seem to want to raise issues with Rover, which is a little frustrating...I keep at them so at least Rover is made aware of this negative feedback from pet owners and not just their pet sitters. Hopefully the Rover employees who lurk on these blogs will take the initiative and take our ideas back to their bosses in Seattle.

I didn't attend but... If Rover has 200,000+ sitters (as shown on About Us), 3700 response rate is nothing to be proud of (technically less than 0.0185 or roughly 1 percent of the targeted audience).

I didn't bother to watch it, and read over a few of the comments, which pretty much told me all I needed to know. You would think that a company whose success depends on their IC's keeping clients on Rover to put more effort into keeping those same IC's happy.

I will be honest, I didn't even know about the Round Table. LOL Sounds like I didn't miss much though. I am totally with Walt - love, love, love the business I've built thanks to being on Rover. I have some amazing clients and it's a really good side gig. As a Go member, they did a great job taking my information and creating a great page and taking professional photos. It's so awesome, I'm sure I've paid them for the photographer and copywriter several times over with that extra 5% lol. I appreciate that they are making changes to the app, though there is still a LOT they could do to improve. Side note to do with nothing: In my previous Corp life I helped create web-based flow and did process engineering and I want so badly to get my hands on the app, site, and processes! Hate the search functionality and algorithm that seems to make no sense. I know I said this in another post about the "guarantee" but I really wish I knew where Rover's portion of our fees goes. I feel like they should be transparent about what we are supporting.

The Facebook groups are blowing up with negativity about the total waste of time. And yet again HQ is not addressing the numerous upgrades the community has been asking for. They send out a survey asking for top issues and a whopping 3700 sitters responded, and all they did was gloss over them. Maybe they will be addressed in 2020 is not an answer other than nope, nope and more nope.

Hey I love Rover for the clients I've gotten, the zillion bookings week in and week out, and for the income. But please Rover how about helping us out?????????