How should I handle this?

Hey people of Rover! I have a strange request sitting in my inbox at the moment and I'm not sure how to deal with it.

I was contacted by a lady who needs her dog boarded at my house from one month to five months. She specified why and it is because she is looking for a new home and her parents can't take care of the dog. She has no problem paying on the app but the problem with this is the massive schedule. I also have never met the dog and she needs to start boarding tomorrow.

I don't believe this to be a scam, just a misinformed person and pet owner who wants to keep her dog. I am not sure how to handle this. I would love to help this woman but am unsure of the dog since I've never met it.