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keep getting an error message when setting up for Pay Pal, says it can't find my account?

trying to set up pay pal as my way of getting paid, I have a pay pal account, and when I load in the info, it comes back saying it can't find me? I have typed in all the correct information.

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Mine says rover processed it October 1st. It’s not in my PayPal, or pending in my account.

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Something is either wrong with your Paypal account or your Rover setup, contact Rover support for assistance [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]