score:
0

I have a potential client who wants a trial one day boarding, for free?

Is this even ethical? I agreed, assuming she would pay, but she hasn't yet, but booked with me verbally. I am starting to think that she wants this for free... what is the protocol? Any advice would help! Thanks in advance.

4 Answers

Sort by » oldest newest most voted
score:
3

Just send her a reminder and ask her if she's still looking to book the trial sitting. Make sure you also tell her that if she doesn't book it, then Rover may send you a request from someone else and you will no longer be able to accept her dog. I charge the same $ for a trial and for regular sitting. ONLY regulars get a discount for extended stay.

score:
3

If the client does not pay and book through Rover, then there is no coverage through Rover, either.

Many sitters have offered full or partial daycare, with a reduced cost, for clients that want a trial run. This way everyone is covered, and the sitter is still paid for their time.

Any client that is truly interested in your service will understand this.

Comments

Agreed... Plus I don't want to do it for free. Thanks!

score:
2

A one night trial boarding is always a good idea, but not for free. However you may offer a slight discount on the longer boarding if they pay for the trial day. Best of luck

Comments

Thank you!

score:
0

Why is your time less than any other business owner’s time. Do not devalue yourself. A trial night or weekend is perfectly acceptable but for the established price. At the risk of sounding flippant, how do you think it would be received if you asked your Dr., Lawyer, Accountant, Grocery store owner ... I would like your services on the first day for free? 🤔 ...ummmmm, no, no, I don’t think so.