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Does Rover collect their fee even if I cancel a service or do they refund the fee the same as the sitter?

John O.'s profile image

I may have to cancel my sitter service. Do I get stuck with the http://Rover.com fee or is it refunded ?

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Deb A.'s profile image

The service fee is refundable. These links are from the Help Center:https://support.rover.com/hc/en-us/ar... https://support.rover.com/hc/en-us/ar...

Depending on how much advance you're cancelling, the service may be fully, partially, or not refundable.

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