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Why can't I list a cient's direct email address for testimonial, without using Facebook?

Cheri K.'s profile image

It is not accepting a valid personal email address for my main client to request a testimonial.

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Walt G.'s profile image

I would log out of Rover and log back in, then try again, if that doesn't work call support @ [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

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