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I have 4 available drop-in spaces per day, but some days showing that I'm already full with 2 drop-ins??

Rie T.'s profile image

I checked my calendar, and for the next couple of days, it states I have 2/2* drop-ins booked, when I'm supposed to have 2/4 spaces. I don't have any other pending requests for that day and made sure I have everything else archived. Why is this happening?

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Walt G.'s profile image

We cannot see your actual calendar but it shows full for drop-in tomorrow 7/23 but open for 7/24. If you want to be sure you show available I would go to the calendar and adjust those days. If the issue continues I would reach out to Rover support via the help section or call @ [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

Comments

Thank you for responding. That's what I've been trying to fix and not sure why it's happening. I have the settings adjusted and should have 2 more spaces available on the day it's showing full. I'll try contacting support :)

Rie T.'s profile image Rie T.
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