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Already submitted payment and it's still asking for payment?

Thomas M.'s profile image

Hello,

I submitted payment for my pet's walker this week on http://Rover.com, and it's still requesting payment. My bank is showing that Rover took $107 out of my account and then immediately shows a debit.

I don't want to pay double - can you please let me know what is up so I can get it all wrapped up?

  • Tom (pet is Benny)

1 Answer

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Jennifer M.'s profile image

Please call customer service @ [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team].

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